I'm emailing this remark to you to ensure AA may well superior be capable to motivate staff for being much more courteous when factors go Improper.Buyer service can make this kind of variance for all those utilizing your service.
If I can do this, why can’t try this? In this article’s a suggestion. For the reason that brokers are unable to see USAIR, Why don't you give them use of the online market place so they can see offered USAIR flights? There were many USAIR flights that would have cared for at the least 50 percent in the those who needed to flights.
Then on the way in which back again Yet another “specialized mistake” we truly thought this was a joke. Very well it wasn’t. they held us back again without Rationalization all over again. We experienced an hour or so & fifty seven min layover and once we received off the plane from panama to MIA, we manufactured it by means of customs got our luggage with 47 mins to spare & the “supervisor” pretty much smiled & stated “you’re about to skip the flight weren't permitting you through” 27 Other individuals screaming the plane was RIGHT THERE & hadn’t still left but, but her cocky smile & Mind-set didn’t care & FORCED US once again to miss the flight & reported “find a comfortable location to sleep to the evening.
I Hope issues don’t get cancelled with the last second. Myson is a storm watcher, which is concerned as I am. My mom is obtaining surgical procedure next 7 days and expects me there Protected and audio. Please retain that in your mind. I'm likely to do my share of praying and hope this tends to exercise.
i bought a ticket #TMRYPL on jan 1 2016 departing bflo ny to melbourne, fla, I had been unable to make use of the ticket and had dr. note to verify when speaking to a single of one's brokers i was explained to although the credit rating is fo r130.
I left LGA August 26, 2015 and also have my baggage claim ticket but need to have a duplicate of my airlinet ticket because I arrived home to locate my jewelry and purse were being missing from my luggage – I have filed a assert bu they need a duplicate of my ticket and I can’t find it – can u ship me a copy of it or notify me how I can discover it — every thing else was in tact very little disturbed other than these things and purse was laying of prime and jewellery was in aspect pocket
I’ve been bouncing all-around since 9am this morning from Roatan Honduras to Miami by having an sudden hold off there with flight from Miami to Charlotte nc first they explained plane was to warm , then after we were permitted to board they said that they had too much fuel and had to dump 10,000 lbs immediately after forty five min they determined not to try this , we ended up delayed on just take off, on our arrival to Charlotte we had to hurry to gate , my spouse is handicapped plus the attendant had to run pushing her to gate to discover that our subsequent flight was delayed 2 one/two hrs .
Hi，I planned to ask questions about provide a cat within the U.S. to China, so I named your Chinese service. The lady termed Annie picked my cell phone. I asked my problem and he or she mentioned ” there isn't a way” I stated another person explained to me it is achievable. She reported ” They are really lying” she did not give me any explanation. I made a decision to contact yet again, One more female answered my get in touch with.
I'm extremely unsatisfied with your customer service!!! I do think it was much less expensive for yourself To achieve this to me than to operate the flight which i was at first on, because the flight was not full.
I've flown your airline two instances in the final 12 weeks and experienced a person person that actually works for me to fly past week on a non cease flight you guys can’t even get a non end flight punctually.
never ever been given such very poor service and a firm that merely doesn’t care about there spending consumers
It may be a glitch for you however it implies that I have to face in an extended line and that is very distressing with a knee cap that's been broken.
I named am. air on three/twenty five/sixteen to check with if on the return inter-countrywide flight if I could expend the night time for the airplane alter town, (exactly where we initially enter the check my source United states right before taking place to accomplish the flight home), to rest, and decide on the struggle up the following day with the same ticket to fly household. I’ve finished this just before coming house from Europe with out a difficulty. I also pointed out that I was paying for the tickets with my visa points.
Attempting to modify a reservation date for the last three times/evenings. Every single agent We have now gotten has possibly transferred us away from our call building A further hrs wait around or has hung up on our get in touch with.